FAQ
Refund & Replacement
If you received an item that is damaged or faulty we will happily replace the item at no additional cost to you. To be eligible for a return, Contact us within 7 days after you have received your product. Your item must be unused and in the same condition that you received it. It must also be in the original packaging.
You can apply for a return here
Note: Trendike will not be held liable to any lost or misroute parcels. Please ensure that all the information you have provided is correct before submitting your order to prevent losses in mail or other mishaps from happening.
Do you ship internationally?
We ship worldwide.
Cancellations
You may edit your order or request a cancellation within 1 hour of purchase. After that orders will enter the shipping process and can't be modified/cancelled.
How do I track my package?
You can check on the status of your order at any time by going to the following link > Click Here to Track your Package
You can also reach out to our customer support desk at
support@storename.com to ask questions anytime.
How long does it take for an order to arrive?
Once shipped, international shipping orders will arrive within 7 to 12 business days for United States, Canada, Australia, Europe countries, other countries can take up to 15-20 business days, depending on how fast customs clearances takes place and due to having multiple warehouses overseas.
Express Delivery takes between 3 to 6 days business days
You’ll receive an email confirmation once your order has shipped. Feel free to email us to check on your order status. We're happy to help.